Terms of service

Terms of Service

Last updated: July 2026

Welcome to ROVI Jewellery. By accessing our website or placing an order, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

If you do not agree with these terms, please do not use this website.

About Us

This website is operated by ROVI Jewellery.

For any questions regarding these Terms of Service, please contact us at:

Email: hello@rovijewellery.co.uk

Eligibility

By using this website, you confirm that you are at least 18 years of age or are using the website with the permission of a parent or guardian.

Products

We take great care to ensure that product descriptions, photographs and colours are as accurate as possible.

However, colours may vary slightly depending on your device or screen settings, and because many of our pieces feature hand-finished enamel and plating, small variations may occur between individual items.

These variations are not considered faults.

Pricing

All prices displayed on our website are shown in Pounds Sterling (£ GBP).

We reserve the right to change prices at any time without notice.

If an obvious pricing error occurs, we reserve the right to cancel the order and issue a full refund.

Orders

Once your order has been placed, you'll receive an email confirming that we have received it.

Acceptance of your order takes place when your order has been dispatched.

We reserve the right to refuse or cancel any order where necessary, including where products are unavailable or fraudulent activity is suspected.

Payment

Payment must be made in full before your order is dispatched.

We accept payment methods displayed at checkout.

All payments are securely processed through our payment providers. ROVI does not store your payment card details.

Delivery

Delivery information, estimated delivery times and shipping charges are outlined in our Shipping Policy.

Delivery estimates are provided as guidance only and are not guaranteed.

Returns & Refunds

Please refer to our Returns & Refund Policy for full details regarding cancellations, returns, refunds and faulty items.

Your statutory rights are not affected.

Intellectual Property

All content on this website, including but not limited to:

  • Product designs
  • Artwork
  • Photography
  • Logos
  • Graphics
  • Text
  • Branding

is owned by or licensed to ROVI Jewellery and is protected by intellectual property laws.

You may not reproduce, copy, distribute or use any content from this website without our prior written permission.

Website Use

You agree not to:

  • Use this website for unlawful purposes.
  • Attempt to interfere with the security or functionality of the website.
  • Copy or scrape website content.
  • Introduce viruses or malicious software.

Limitation of Liability

To the fullest extent permitted by law, ROVI Jewellery shall not be liable for any indirect, incidental or consequential loss arising from the use of this website or the purchase of our products.

Nothing in these Terms excludes liability where it cannot legally be excluded under UK law.

Privacy

Your personal information is handled in accordance with our Privacy Policy.

Changes to These Terms

We may update these Terms of Service from time to time.

The latest version will always be available on this page.

Governing Law

These Terms of Service are governed by the laws of England and Wales.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

If you have any questions about these Terms of Service, please contact us:

ROVI Jewellery

Email: hello@rovijewellery.co.uk

Promotions & Discount Codes

From time to time, ROVI Jewellery may offer promotional discounts or discount codes.

Unless otherwise stated, the following terms apply:

  • Discount codes must be entered at checkout and cannot be applied after an order has been placed.
  • Only one discount code may be used per order.
  • Discount codes have no cash value and cannot be exchanged for cash or credit.
  • Discount codes cannot be used to purchase gift cards.
  • ROVI Jewellery reserves the right to amend or withdraw promotions at any time without prior notice.
  • Where an order is returned and a refund is issued, only the amount actually paid will be refunded.
  • Valid on orders with a minimum spend of £36.
  • Valid for one use per customer.
  • Cannot be used in conjunction with any other offer, promotion or discount code.
  • Not valid on gift cards.
  • If an order purchased using this code is refunded, the discount value will not be reissued.
  • ROVI Jewellery reserves the right to cancel or refuse the use of the code where misuse or fraudulent activity is suspected.